BANKING SYSTEM UPGRADE NOTICE

We're enhancing your banking services April 3rd - April 6th, 2026. Learn More: QCBT › Deposit Account Update 2026

FDIC-Insured - Backed by the full faith and credit of the U.S. Government

Fraud Prevention Resources and Tips

Learn how to protect yourself from fraud, recognize common scams, and know exactly what to do if you think you've been affected. Quad City Bank & Trust would like to remind you that we will never, ask you to verify any personal or account information over the internet, via email, text or phone call.

A good reminder is to always error on the side of caution when opening an unsolicited email, text or answering phone calls. We are a relationship-based financial institution, and we take pride in our personal approach with clients. With that in mind, please be cautious if ever asked to reveal or confirm personal information or if asked to click through to a website that you believe might not be associated with Quad City Bank & Trust.

If you have any questions regarding an email, text or phone call that you receive, please contact us at 563-388-4783, and we will happily verify if it is indeed from Quad City Bank & Trust.

Fraud Prevention Tips


No Icon
Never Share Personal or Account Information

Financial institutions will never ask for your account number or password through unsolicited contact. Even if a message looks real, don't provide personal details. 

Lock Icon
Protect Your Passwords

Use strong, unique passwords with a mix of letter, numbers, and symbols. Avoid personal details like birthdays or names and never share your password with anyone. 

Phone Icon
Be Cautious of Unexpected Messages

Be wary of unsolicited calls, emails, or texts, especially those asking for personal information or creating urgency. If you didn't initiate the contact, don't respond.

Computer Icon
Keep Your Devices Secure

Regularly update your phone, computer, and apps. Updates fix security vulnerabilities and help protect your information from fraud. 

Information Icon
Stay Informed About Scams

Scams are constantly changing, so staying informed is key. Knowing common fraud tactics helps you spot suspicious activity early. 

Shopping Cart Icon
Shop Online Safely

Only shop on reputable websites you trust. Look for security indicators and reviews before entering payment information. 

Card Icon
Monitor Your Accounts Regularly

Check your bank and credit card statements regularly. Reviewing activity often helps you catch unauthorized transactions quickly. 

Verify Icon
Verify Before You Respond

If something doesn't seem right, contact your financial institution directly using a trusted phone number or website. Always initiate the contact yourself. 

Network Icon
Use Secure Networks

Avoid accessing your financial accounts on public Wi-Fi, such as coffee shops or airports. Use secure, private networks or your mobile data to help keep your information protected. 

Think You've Benn a Victim of Fraud?

Contact QCBT immediately at 563-388-QCBT

In addition, complete following four steps suggested by the Federal Trade Commission as soon as possible and keep a record with the details of your conversations and copies of all correspondence. For more detailed information, visit the Federal Trade Commission's website by clicking here.

  1. Place a fraud alert on your credit reports, and review your credit reports.
  2. Close the accounts that you know, or believe, have been tampered with or opened fraudulently.
  3. File a complaint with the Federal Trade Commission. You should also file a complaint with the Federal Trade Commission by contacting the FTC's Identity Theft Hotline. You can reach them by telephone toll-free at 1-877-IDTHEFT (438-4338); or online at the Federal Trade Commission Identity Theft Website.
  4. File a report with your local police or the police in the community where the identity theft took place. 

Important Links