Attention

On Friday, October 30th, the drive-up at our Division Street location will be closed due to construction.  Our lobby will be open until 5:30pm and available to assist you.  Thank you for your patience and understanding while we work to improve our location.

FDIC-Insured - Backed by the full faith and credit of the U.S. Government

Customer Service Phone Numbers and Hours

Client Care Representatives are available Monday–Friday from 8:00 a.m. to 5:00 p.m. and Saturday from 8:00 a.m. to Noon, with key numbers including 563.388.QCBT for general inquiries and 866.676.0551 for 24-hour automated banking. For treasury management assistance, please call 563.468.5602.

How to Report a Lost or Stolen Credit or Debit Card

  • Business Credit Cards
    • Card numbers beginning with 4758-3800 - During business hours please call 563.388.QCBT.  After hours, please call 877.205.1887.
    • Card numbers beginning with Visa 4009-7714-5 or Mastercard 5123-3414-5 Please call 800.883.0131.
  • Consumer Credit Cards
    • Card numbers beginning with Visa 4009-7225-(8 or 9) / 4001-7914-5 (Visa Signature) or Mastercard beginning with 5223-6725, please call 800.883.0131.
  • Check/Debit Cards


Submit a Client Service Inquiry

Note: Information provided on this form is transmitted over an unsecure connection. Never send account numbers, service requests (e.g. stop payment), or other personal information. Please direct all confidential inquiries, complaints, or error notices to Quad City Bank & Trust, PO Box 395, Bettendorf, IA 52722-9965 or contact our Customer Service Department Monday - Friday from 8:00 a.m - 5:00 p.m. and on Saturday from 8:00 a.m. - Noon at 563.388.QCBT.

Simply complete the form below if you have any questions or comments. We will respond with the appropriate information.