Mortgage Loan Survey

Thank you for working with Quad City Bank & Trust for your most recent mortgage loan! We are always striving to give you a better mortgage loan experience and would like to know what you think in the survey below.

All feedback, positive or negative, is essential to improving our mortgage loan process and our level of service.

Thank you in advance for your participation!

Mortgage Loan Survey

Loan Officer Name *

Do you currently bank with Quad City Bank & Trust?

Where did you start your mortgage loan process with us?

What was the most important reason why you chose Quad City Bank & Trust or Ruhl Mortgage as your mortgage loan provider? *

Of the following, select any issues you had with our mortgage process *

None Paperwork Mortgage terminology Mortgage qualification requirements Understanding my mortgage rate and closing costs Communication with our mortgage loan officer

How well did your mortgage loan officer keep you informed? Please select your satisfaction level: *

At your mortgage loan closing, were the documents explained and your questions adequately addressed? *

Overall how satisfied were you with the mortgage loan process? Please select your satisfaction level: *

How likely is it that you would recommend us to a friend, family member or colleague? *

What is the most significant improvement that would make you more likely to refer us?

Please provide any additional feedback related to your mortgage loan experience.

Name (optional)

Email Address (optional)

Phone with area code (optional)

Would you like a personal follow-up call?

Captcha *