Last Updated May 31, 2020


IRS Stimulus Check Information

The Internal Revenue Service (IRS) announced on March 30, 2020 that Economic Impact Payments (aka stimulus checks) from the Federal government are expected to begin in the next three weeks and will be distributed automatically. Please click here for frequently asked questions and more information about what to expect. 


A Message from QCBT Leadership 

Thank you for trusting us with your financial products and services. It’s a responsibility we take seriously.

As I shared last week, we are taking every precaution to ensure the safety of our clients and our employees in response to the COVID-19 Pandemic. Due to the increased precautions and closures established statewide and the recommendations from the Centers of Disease Control and Prevention (CDC),access to our lobbies will be limited to appointment only until further notice. 

Limited Lobby Access

  1. Please use our drive-thru service to conduct your standard banking transactions – normal hours of operation at all 5 drive-thru branch location
  2. To speak directly with a QCBT banker, please call your closest QCBT branch during regular business hours.
  3. You can also contact us in advance to schedule an appointment with a QCBT banker; walk-ins are not allowed. This should only be explored if you need access to your safe deposit box, have a loan closing or have additional time-sensitive banking needs that can’t be conducted via the drive-thru or phone. At that time, we will determine a future date and time that will work for all parties involved to meet and assist with your banking needs. Or, please feel free to reach out directly to your QCBT banker to schedule an appointment:    

24/7 Online & Mobile Banking Capabilities

To ensure that you have uninterrupted access to the products and services you need, please consider the following:

For assistance with these or any other services, please do not hesitate to call us. Thank you for the opportunity to serve you. We know these are unprecedented times but our commitment to you and all of our clients remains the same. 

Respectfully,

John H. Anderson
President & CEO, Quad City Bank & Trust
NMLS ID 464419

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March 13, 2020

Thank you for trusting us with your financial products and services. It’s a responsibility we take seriously. With the increased concerns about the Coronavirus in our area, I wanted to share some information about the measures we are taking to make sure that you feel safe visiting our facilities and also ensure you will have uninterrupted access to the products and services you depend on.   

Our preparation and planning activities include:

  • Increased cleaning in all of our buildings including countertops, desks, door handles, ATM machines and restrooms
  • Reinforcement of common cold and flu hygiene practices with employees
  • Plans for providing services should staffing be significantly impacted
  • Ensuring online service vendors are equipped to provide continuous services

As always, there are numerous personal and business transactions that you can do online 24/7, including:

For assistance with these or any other services, please do not hesitate to call your local QCBT branch.

While it is impossible for anyone to predict the Coronavirus impact, it does not alter our commitment to serving our clients. We will continue to keep you informed as we receive new information and adapt to do what is in the best interest of our staff, clients and community.

Thank you for the opportunity to serve you.

Respectfully,

John H. Anderson
President & CEO, Quad City Bank & Trust